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Cases

What we did, and why we did it that way

What was failing, what was decided, and what was left running afterwards.

The people who did this work are the ones who will answer you.

  1. 01 A company running a years-old proprietary ERP, with reporting assembled by hand in spreadsheets

    The data was there, the answers were not

    The obvious move was to replace the ERP. What was built went beside it, without touching it, with a BI layer that carries no licence cost.

    In
    A report that took an hour to come out of the ERP
    Out
    The same report in ten seconds, without touching the ERP
  2. 02 Freight forwarder with ocean, air and land operations across several markets

    The only API was a person

    The platform was built with the finish of a product: its own brand, published apps, a documented API and a back office to run it.

    In
    To know where their cargo was, clients had to ask a person
    Out
    Portal, app and API: clients answer themselves, at any hour
  3. 03 Organisation with network infrastructure across several sites

    A thousand devices and no master key

    It was handled from inside, as part of the client’s team, until the new way of operating was the normal one.

    In
    A thousand network devices, each with its own key
    Out
    Centralised access, run by the client’s own team
  4. 04 Growing organisation, several sites and plans to open more

    Infrastructure built so it would not be built again

    The client's own team carried out part of the plan, and the redesign was written down as the standard for the next site.

    In
    Critical services running on desktop computers
    Out
    The network redesigned, and a standard for the next site