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04 / Transform · Process and AI

Your team, focused on what needs judgement.

We put your processes in order and automate the repetitive work — with AI where it truly adds value —, so your people spend their time on what matters.

When we get the call

From what is happening to what changes

This is how most enquiries start, and this is what changes once we solve it.

  1. “Everyone does the process their own way.”

    Fewer, clearer steps

    The process mapped as it works today, and simplified before any tool is touched.

  2. “We spend hours on tasks that could be automated.”

    Time given back to your team

    The repetitive work is automated; people keep what needs judgement.

  3. “We want to bring AI into our processes.”

    AI where it adds value

    A concrete case, compared with how it is done today, to decide with data whether to scale it.

  4. “When someone leaves, they take how things are done with them.”

    Knowledge stays in the company

    Documented processes that do not depend on who is on holiday.

What it looks like

From manual work to a flow

An example, report analysis, before and after.

Before · 5 steps · 4 by hand

  1. 01 The report arrives System
  2. 02 It is read in full, by hand Person
  3. 03 Copied into a spreadsheet Person
  4. 04 Grouped item by item Person
  5. 05 The summary is put together Person

After · 3 steps · 1 by hand

  1. 01 The report arrives System
  2. 02 AI filters and groups it AI
  3. 03 A person reviews and decides Person

What it includes

Service by service

Digital transformation and process improvement

The process first, the tool second.

When you need it
When technology has already been bought and the problem is unchanged, because what was broken was never the tool: it was the process the tool automated.
What you get
The process mapped and redesigned before a line of code is written, and then the tool that process needs — in that order, not the other way round.
Our commitment
A bad process, automated, is still bad — only faster. That is why the redesign comes first, even if you did not ask for it.

See it in a case The data was there, the answers were not

Applied AI

Where it moves the needle in your business.

When you need it
When there are repetitive tasks at real volume with enough data behind them, and the cost of doing them by hand is showing up in the operation.
What you get
An analysis of where AI moves the needle in your operation and where it does not, and an implementation with the infrastructure, controls and measurement that keep it running in production.
Our commitment
If AI is not worth it in your case, that is an answer we will give you too.

How we do it

In stages, and each one leaves something in your hands

  1. 01

    Scoping

    How the process works today, step by step and with whom.

    You keep The map of the process as it is.

  2. 02

    Redesign

    What is surplus, what is missing, and where technology — or AI — truly adds value.

    You keep The optimised process and the benefits it brings.

  3. 03

    Implementation

    The tools and automations, starting with the highest-impact case.

    You keep The tools working day to day.

  4. 04

    Adoption

    So your team uses them, understands them and knows how to adjust them.

    You keep The documentation and the training.

  5. It is yours

    Everything that is built is yours: the tools, the automations and the documentation.

How long it takes A small project takes about a month; a large one, up to six. Scope and price are closed before we start.

What we need from your side

  • Someone who knows the process end to end.
  • Time from the people who do it today, to map it properly.
  • Access to the tools and data the process uses.

What you take away

  • The analysis of your processes, with their optimisations.
  • Tools that speed up day-to-day work.
  • Automations where the work is repetitive.
  • Documented processes your team can keep up.

What we work with

Tools in service of the process

We use the AI and automation that best fit your process and what your team already uses.

Hover over or tap each one to see what we use it for.

Artificial intelligence

Automation

See it in a case

The data was there, the answers were not

The obvious move was to replace the ERP. What was built went beside it, without touching it, with a BI layer that carries no licence cost.

In
A report that took an hour to come out of the ERP
Out
The same report in ten seconds, without touching the ERP
Read the case

Questions

What people ask us before we start

How much does it cost?

It depends on how many processes there are and how complex they are. We charge per project, with a closed scope, and the price comes out of scoping: before we start you know how much it is and what it includes.

Where is it best to start with AI?

With a concrete case: a repetitive process with a result you can measure. It is compared with how it is done today, and you decide with data whether it is worth scaling.

Does AI replace people?

It takes care of the repetitive work so your people can focus on what needs judgement, care and creativity. That still belongs to people.

Is our data safe?

Clear rules are set on what is shared, with which tools and with what configuration. And if you want to go deeper, Shield takes care of it with the same team.

See Shield
What if we need a tool of our own?

If the process calls for custom software, we build it: that is what Build does, with the same team and on top of the process already in order.

See Build

Next step

Let's start with what is going on

A conversation to understand the problem before talking about technology. If after that there is nothing to build, we will tell you.